Privacy

This site www.wentservices.co.uk, www wentservices.eu or www.went.services is owned and operated by Derrick Went, trading as Went I.T. Services.

We are committed to maintaining your confidence and trust with respect to the information we collect from you and the security of any personal information received from you. This privacy policy describes the information we collect about you, how we use this information, and the choices you have about how we use such information. Your use of the Site and our use of the personal information you provide to us is subject to the terms of this privacy policyand our Terms of Use. We strictly adhere to the requirements of the data protection legislation in the UK

Information we collect

We provide a generic link on the site for you to email us for further information.

The information collected from you is strictly voluntary. The information collected will be your email address and any optional information you choose. You are solely responsible for the content you post.

We do collect some information from cookies which allows us to understand how you arrive on our website, and how you use and navigate around it.

How we use the information

If you submit personally identifiable information to us through email, then we use your personal information to operate, maintain, and provide customised features and functionality.

We do not use your email address, phone number, or other personally identifiable information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out of. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major Site changes or for customer service purposes).

We send service emails to you to administer the service. Service emails include registration and payment confirmations and emails that provide useful information about how to use a service or feature. We will also send you a service email if we make a fundamental change to the website, or to our terms & conditions that we think we need to make you aware of, or to let you know important information about your account.

We use certain non-personally-identifiable information (such as anonymous usage data, cookies, IP addresses, browser type, clickstream data, and user location) to improve the quality and design of the Site and to create new features, promotions, functionality, and services by storing, tracking, and analysing user preferences and trends.

We may use cookies, clear gifs, and log file information to:

  • remember information so that you will not have to re-enter it during your visit or the next time you visit the site;
  • provide custom, personalised content and information;
  • monitor the effectiveness of our service;
  • monitor aggregate metrics such as total number of visitors or pages viewed.

Sharing your information with third parties

Access to your personal information is restricted to use by Derrick Went trading as Went I.T. Services.

We will not otherwise disclose any personal information without your consent except: in response to subpoenas, court orders, or legal process, or to establish or exercise our rights to defend against legal claims; and if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law.

Retention of Personal Information

We retain the personal information we collect from you for as long as the information is relevant to our business purposes or until you request that we remove the data.

In the Event of Merger, Sale, or Bankruptcy

In the event that our business is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the event of our bankruptcy, insolvency, reorganisation, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.

Cookies

This website uses cookies. For more information about what cookies are, what we use them for and how you can delete them, please read our cookies policy.

How we protect your information

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access to, and loss, misuse or alteration of your personal information in accordance with UK data protection legislation. These include firewalls and virus-checking procedures.

While we take steps to ensure the security of your information, there is a risk that any information transmitted over the Internet and stored on a computer may be intercepted or accessed by an unauthorised party. If you think that someone has accessed your information held by us without your permission or gained unauthorised access to your login details, you must notify us at info@wentservices.co.uk

We also recommend that if you use a shared computer or a computer in a public place such as a library that you close your browser when you have finished your session.

Your rights regarding your Personal Information

Under the Data Protection law, you have a number of rights with respect to your personal information, which are:

  • Correcting your Information
    You are entitled to have your personal information updated to ensure it is up to date and accurate.
  • Withdrawing Consent
    You have the right to withdraw your consent to any processing that is currently being done under your consent, such as marketing.
  • Obtaining a copy of your Information
    You have the right to receive a copy of the personal information we hold about you.
  • Deleting your information
    You can request that we delete personal information in certain circumstances. These will be specific to each case.
  • Data Portability
    You have the right to ask us to transfer the personal information that you have given us to another controller.
  • Restricting Processing
    You can request a restriction on the processing of your data in some limited circumstances. Examples are concerns over data accuracy or we no longer need to hold your data but you have requested its retention by us to aid you in a legal matter.
  • Right to object to Processing
    You have the right to request that we stop processing your data for marketing purposes and in other limited circumstances such as asking us not to process your data by wholly automated means or not to analyse your information for targeted content etc. (also known as profiling).

You can action any of these rights by contacting us by email at info@wentservices.co.uk or by post to 4, Hartley Road, Paignton, Devon TQ4 5PQ.

Right of complaint to the Regulator for Data Protection

The data protection laws in the UK are regulated and enforced by the Information Commissioner’s Office (ICO). Each individual has the right to raise a concern/complaint to the ICO if they have any concerns about how their personal information and/or privacy is treated. You can do this via the ICO’s website, follow the links or have an online Live Chat.

Call the ICO helpline on 0303 123 1113

Email: casework@ico.org.uk

Postal address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow, Cheshire,
SK9 5AF

Links to third-party websites

Our website contains links to other websites belonging to third parties which are not covered by this privacy policy. If you want to go through to a third-party website, please make sure that you read the privacy policy for that website.

Updates to this policy

We may update this policy at any time without notice. We will tell you that we have updated the policy by emailing you at the email address you have provided to us and/or by posting an announcement on the website. By continuing to use the website after we have emailed you or posted a notice informing you of an update, you accept the changes to this Policy.

Privacy statement last updated 21st. May 2018.

Contacting us

If you have any questions about privacy or wish to update your details or have them removed at any time, please contact us at:

Email: info@wentservices.co.uk

Phone: +44 (0)1803 665519

Postal address:
Derrick Went
4, Hartley Road,
Paignton,
Devon
TQ4 5PQ.